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BCG Values

2021 NPS Report from Survey Monkey
1 January - 19 April (Updated Weekly)
Responses: 23

NPS
0%
-100 100
4%

DECTRACTORS (0-6)

26%

PASSIVES (7-8)

70%

PROMOTERS (9-10)

NET PROMOTER® SCORE

Celebrations

On Leave / RDO

  • Sarah's Off today

    16 March 2021

Company Calendar

2021 KPI DASHBOARD

As of: 19 April 2021

KEY METRICS

Activity Score Target Actual
Weekly
47
15
Montly
203
54
YTD
2316
155
Net Promoter Score (NPS)
Target
70
YTD
64
12 month avg
65
Monthly
65
Exception Reports
AnnualTarget
<20%
YTD
34%
MTD
34%
Weekly
19%
Jobs Out
Week
21
Jobs Out
764
Average
23
Highest
50
Lowest
1
Leads Created
Live Leads
15
Weekly
0
Monthly
2
YTD
54
No. of sales meetings
Weekly
0
Monthly
3
YTD
54