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BCG Values

2021 NPS Report from Survey Monkey
1 January - 11 October (Updated Weekly)
Responses: 82

NPS
0%
-100 100
2%

DECTRACTORS (0-6)

27%

PASSIVES (7-8)

71%

PROMOTERS (9-10)

NET PROMOTER® SCORE

On Leave / RDO - October

Company Calendar

Celebrations

2021 KPI DASHBOARD

As of: 11 October 2021

KEY METRICS

Activity Score Target Actual
Weekly
47
2
Montly
203
33
YTD
2316
269
Net Promoter Score (NPS)
Target
70
FYTD
74
YTD
68
12 month avg
67
Monthly
78
Exception Reports 2021 2020
AnnualTarget
<20%
<20%
YTD
25%
32.85%
MTD
12%
-
Weekly
26%
42.86%
Jobs Out 2021 2020
Week
23
14
Jobs Out
334
233
Average
22
25.8
Highest
55
50
Lowest
4
7
Leads Created
Live Leads
8
Weekly
0
Monthly
1
YTD
104
No. of sales meetings
Weekly
0
Monthly
1
YTD
105